Matrix is an E2E-encrypted, federated chat platform integrated with other messengers.

Matrix supports bridging messages from different chat applications into Matrix rooms. These bridges are programs that run on the server and communicate with the non-Matrix servers. Bridges can either be acting as puppets or relays, where in the former the individual user's account is visibly posting the messages, and in the latter a bot posts the messages for non-puppeteered user accounts.

Communication among the public agents of France's central administration happens on a Matrix-based internal network, named Tchap. The project is developed by the Interministerial Directorate for Digital Affairs with the explicit goals of security and digital sovereignty, both of which were deemed to be impossible through WhatsApp, Telegram and Slack.

Germany's national healthcare system's internal communication network uses a Matrix-based system (Ti-Messenger) for real-time communication among Germany's healthcare organizations and sharing of sensitive patient data, and is developed by the national agency for the digitalisation of the healthcare system. Reasons for choosing Matrix included federated identity management, which allows to reuse the existing identity infrastructure into the new chat system; the decentralized architecture, which allows cross-linking data from disparate sources; and the open protocol, which ensures interoperability and future-proof data exchange and prevents vendor lock-in.

Employees of the Bundeswehr (Germany's armed forces) communicate with each other, and share classified documents, on a private Matrix network, with a customized version of the Matrix Element app: BwMessenger.

Two states of Germany (Rhineland-Palatinate and Bavaria) run their own Matrix chat networks for schools.

Luxembourg has developed a Matrix-based chat service for government officials, named Luxchat4Gov.

The Swedish Social Insurance Agency (Försäkringskassan) is using Matrix for internal communications.

RocketChat recommends federation between RocketChat servers with its built-in Matrix bridge since version 4.7.0.

FOSDEM uses Matrix since 2021. The hosting is provided by Element Matrix Services, which publishes the technical details for public review soon after the event.

Polish Armed Forces introduced a Matrix protocol based communicator in 2023, to exchange unclassified information among Polish Army soldiers as well as for Ministry of National Defence employees.

Individuals & Families

Organizations (companies & communities)

Worrying about personal data and privacy?

With E2E-encryption and a server you control, your data is all yours

Prefer to pay less?

 No per-user charges.

Demanding secure internal chat and being in control?

We can provide a VPS server for you or configure Matrix on your own premises.

Wishing to reach clients on multiple platforms?

You can have a helpdesk service spanning multiple chat networks.

Wishing to pay less?

No per-user charges. Bring in as many users as you wish!